Last Updated: August 21, 2026
Welcome to Liveware Digital, operated by LIVEWARE SALES AND SERVICES. We respect your privacy and are committed to protecting the personal information you provide while using our website and purchasing our digital products.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you when you visit or make a purchase through our website.
By using Liveware Digital, you agree to the practices described in this Privacy Policy.
1. About Us
Website: Liveware Digital
Operated By: LIVEWARE SALES AND SERVICES
Email: contact@livewaresales.shop
WhatsApp: +91 88118 20427
2. Information We Collect
When you use our website or purchase a product, we may collect information necessary to provide our services.
Personal Information
Depending on how you use our website, this may include:
- 👤 Name
- 📧 Email address
- 📱 Phone number
- 🛒 Order and purchase information
- 💳 Payment transaction information
- 🔐 Account/login information, if you create an account
- 💬 Information you provide when contacting customer support
We only request information that is reasonably necessary to process orders, provide digital products, communicate with customers, and provide customer support.
Automatically Collected Information
When you visit our website, certain technical information may be collected automatically, such as:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Referring website
- Date and time of visits
- Basic website usage information
This information may be used to improve website performance, security, and user experience.
3. How We Use Your Information
We may use the information we collect to:
- 🛒 Process and manage your orders
- 📦 Provide access to purchased digital products
- 📧 Send order confirmations and important purchase-related communications
- 💬 Respond to customer inquiries and support requests
- 💳 Process and verify payments
- 🔒 Detect and prevent fraudulent or unauthorized activity
- 🛠️ Improve our website, products, and services
- 📊 Understand website usage and improve the customer experience
- 📢 Send promotional communications where permitted and where you have provided appropriate consent
We do not use your personal information for purposes unrelated to providing and improving our services unless required or permitted by applicable law.
4. Payment Information
Payments made through Liveware Digital may be processed by third-party payment service providers such as Cashfree or other payment gateways available on our website.
We generally do not store your complete debit card, credit card, UPI, or other sensitive payment credentials on our own servers.
Payment information is handled by the relevant payment provider according to its own privacy and security policies.
5. Digital Product Delivery
Because Liveware Digital primarily sells digital products, information such as your name and email address may be used to provide access to your purchased products, download links, order information, licenses, documentation, or other relevant digital content.
Please ensure that the email address you provide during checkout is accurate.
6. Cookies
Our website may use cookies and similar technologies to provide essential website functionality and improve your browsing experience.
Cookies may be used to:
- Keep products in your shopping cart
- Maintain login sessions
- Remember certain preferences
- Improve website functionality
- Understand website traffic and usage
- Help maintain website security
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
7. Third-Party Services
We may use trusted third-party services to operate our website and provide our services. These may include:
- Payment gateways
- Website hosting providers
- Analytics services
- Email communication services
- Security and fraud-prevention services
- Customer support or communication platforms
These third parties may process certain information according to their own privacy policies and applicable legal requirements.
8. How We Protect Your Information
We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Therefore, while we make reasonable efforts to protect your information, we cannot guarantee absolute security.
9. Sharing of Information
We do not sell or rent your personal information to third parties.
We may share necessary information with trusted service providers when required to:
- Process payments
- Deliver digital products
- Provide customer support
- Operate and maintain our website
- Prevent fraud or security threats
- Comply with legal obligations
- Protect our rights and legitimate interests
Only information reasonably necessary for the relevant purpose will be shared where applicable.
10. Data Retention
We retain personal information for as long as reasonably necessary to:
- Complete transactions
- Maintain order and business records
- Provide customer support
- Meet legal, accounting, or regulatory requirements
- Resolve disputes
- Prevent fraud and abuse
When information is no longer required, we may securely delete or anonymize it, subject to applicable legal requirements.
11. Your Rights
Depending on applicable law, you may have rights regarding your personal information, including the ability to:
- Request access to information we hold about you
- Request correction of inaccurate information
- Request deletion of certain information
- Request information about how your data is used
- Withdraw consent where processing is based on consent
- Object to certain types of processing
To make a privacy-related request, contact us using the information provided below.
12. Marketing Communications
From time to time, we may send information about new products, offers, updates, or services where permitted by applicable law.
You may request to stop receiving promotional communications by contacting us or using the unsubscribe option where available.
Transactional and service-related communications, such as order confirmations and download information, may still be sent when necessary to complete your purchase or provide our services.
13. Children’s Privacy
Liveware Digital is not specifically intended for children.
We do not knowingly collect personal information from children where prohibited by applicable law. If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take appropriate action.
14. External Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policy of any external website before providing personal information.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, business practices, or applicable legal requirements.
When we make changes, we will update the “Last Updated” date at the top of this page.
We encourage you to review this page periodically to stay informed about how we handle your information.
16. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
Liveware Digital
Operated by LIVEWARE SALES AND SERVICES
📧 Email: contact@livewaresales.shop
💬 WhatsApp: +91 88118 20427
We are committed to respecting your privacy and protecting your personal information while providing a reliable digital shopping experience.